ShuttleFinder Reviews

Horrible experience with Shuttlefinder.com, Avoid it!Horrible experience with shuttlefinder.com. Here was my story with it: I need a transportation to the airport at 4am in the morning of May 3nd, and booked a car from shuttlefinder on April. To be fair, the booking experience was OK, just like any other platform. After the booking, they send me the ride ID 2552287, driver name and phone number. I texted the driver on May 2nd to check if everything OK. The driver replied OK. However, the driver NEVER show up the next morning to pick me up, no response to calls, texts, etc. Leave me in panic as no way to get a uber/lyft at that time - that was why I booked the shuttle from shuttlefinder!! Thanks to my nice neighbor gave me a ride to the airport so that I did not miss my flight. After that, I contacted shuttlefinder for an explanation and refund (they charged me around $97 at the booking). No responses for the first few emails (no customer service phone number, can only send emails). I keep trying and eventually on May 6th they replied, and here is their original message: "Although we are a reservation service for the provider, we are not involved in their daily activities. We have forwarded your concerns to the shuttle provider and have asked them to investigate. We will email you once we have a resolution with the provider". "We are unable to issue a refund until the investigation has been completed. The investigation can be followed up using your reservation ID 37742". Until this moment (June 17), still no further resolution, no refund, etc. I will NOT give up until receive a satisfiable answer!

A Lifesaver for Frequent FlyersDude, I fly a lot for work, and ShuttleFinder has become my go-to. It's awesome how it lets me compare all the available shuttles in one spot. I've even saved some serious $$$ using it. A+ for convenience!

Super Satisfied with My ShuttleJust wanted to say I had a great experience booking my shuttle through this site. It was super easy to use and I got a fantastic price. Will definitely be using it again!

Major Time-Saver for TravelersFinding and booking a shuttle has never been easier, thanks to this site. I love how quickly I can compare options and make a reservation. It's made traveling so much more enjoyable!

Smooth and EfficientI was worried about getting to the airport on time, but this shuttle service made everything so easy. The driver arrived early, helped me with my luggage, and got me to the airport with plenty of time to spare. Reliable service!

Making Travel EasierLove how this site simplifies the shuttle search. I used it last week to book a ride, and it was quick, easy, and cheap. Now I can focus on enjoying my trips, not stressing about getting there.

Convenient and User-FriendlyThe layout of the site makes it super easy to find the best shuttle for my needs. I've used it a few times now, and I'm always happy with the results.

Scored an awesome deal on a shuttle for my upcoming trip!Never knew it could be this simple to find affordable transportation. Can't wait to use this site again for my next adventure.

That's an admirable level of customer serviceFrom the moment I booked my shuttle to the moment I arrived at my destination, I was impressed by the level of customer service I received. The driver was friendly and helpful, and the staff at the company were very accommodating.

The booking process for this shuttle service was so easy and straightforwardI was able to book my shuttle online in just a few minutes, and I received all of the information I needed via email. I also appreciated the confirmation call I received the day before my shuttle ride. Overall, a great experience.