ShuttleFinder Reviews
ShuttleFinder Customer Reviews (20)
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Horrible experience with Shuttlefinder.com, Avoid it!
Horrible experience with shuttlefinder.com. Here was my story with it: I need a transportation to the airport at 4am in the morning of May 3nd, and booked a car from shuttlefinder on April. To be fair, the booking experience was OK, just like any other platform. After the booking, they send me the ride ID 2552287, driver name and phone number. I texted the driver on May 2nd to check if everything OK. The driver replied OK. However, the driver NEVER show up the next morning to pick me up, no response to calls, texts, etc. Leave me in panic as no way to get a uber/lyft at that time - that was why I booked the shuttle from shuttlefinder!! Thanks to my nice neighbor gave me a ride to the airport so that I did not miss my flight. After that, I contacted shuttlefinder for an explanation and refund (they charged me around $97 at the booking). No responses for the first few emails (no customer service phone number, can only send emails). I keep trying and eventually on May 6th they replied, and here is their original message: "Although we are a reservation service for the provider, we are not involved in their daily activities. We have forwarded your concerns to the shuttle provider and have asked them to investigate. We will email you once we have a resolution with the provider". "We are unable to issue a refund until the investigation has been completed. The investigation can be followed up using your reservation ID 37742". Until this moment (June 17), still no further resolution, no refund, etc. I will NOT give up until receive a satisfiable answer!
A Lifesaver for Frequent Flyers
Dude, I fly a lot for work, and ShuttleFinder has become my go-to. It's awesome how it lets me compare all the available shuttles in one spot. I've even saved some serious $$$ using it. A+ for convenience!
Super Satisfied with My Shuttle
Just wanted to say I had a great experience booking my shuttle through this site. It was super easy to use and I got a fantastic price. Will definitely be using it again!
Major Time-Saver for Travelers
Finding and booking a shuttle has never been easier, thanks to this site. I love how quickly I can compare options and make a reservation. It's made traveling so much more enjoyable!
Smooth and Efficient
I was worried about getting to the airport on time, but this shuttle service made everything so easy. The driver arrived early, helped me with my luggage, and got me to the airport with plenty of time to spare. Reliable service!
Making Travel Easier
Love how this site simplifies the shuttle search. I used it last week to book a ride, and it was quick, easy, and cheap. Now I can focus on enjoying my trips, not stressing about getting there.
Convenient and User-Friendly
The layout of the site makes it super easy to find the best shuttle for my needs. I've used it a few times now, and I'm always happy with the results.
Scored an awesome deal on a shuttle for my upcoming trip!
Never knew it could be this simple to find affordable transportation. Can't wait to use this site again for my next adventure.
That's an admirable level of customer service
From the moment I booked my shuttle to the moment I arrived at my destination, I was impressed by the level of customer service I received. The driver was friendly and helpful, and the staff at the company were very accommodating.
The booking process for this shuttle service was so easy and straightforward
I was able to book my shuttle online in just a few minutes, and I received all of the information I needed via email. I also appreciated the confirmation call I received the day before my shuttle ride. Overall, a great experience.
ShuttleFinder Customer’s Q&A
ShuttleFinder FAQs
About shuttlefinder.com Prices and Cost?
ShuttleFinder.com is a platform that allows you to search and compare shuttle services. It offers a variety of options, from budget to premium. The platform ensures that you never pay a surge fee again. It allows you to book your transportation early, ensuring you get to your destination on-time. All shuttle drivers are professionally trained, insured, and certified. The platform also provides several options for transportation to the airport, with cost comparisons included. However, the exact prices are not mentioned, as they likely vary based on factors such as location, time, and type of service chosen. If you need more specific pricing information, it would be best to visit the ShuttleFinder.com website or contact their customer service directly.
How do I book a shuttle service on ShuttleFinder.com?
To book a shuttle service on ShuttleFinder.com, follow these steps:
- Visit ShuttleFinder.com.
- Enter your Pick Up Location and Drop Off Location.
- Specify the number of Passengers.
- Choose your Pick Up Date & Time.
- If you need a return trip, select Book Return Trip? and provide the necessary details.
- Click on Search to compare shuttle services.
- Once you find a service that suits your needs, you can make the reservation right on the website.
Remember, you can book for daytime or nighttime pick up. ShuttleFinder.com partners with a variety of different shuttle services to provide transportation back and forth from the airport in the vehicle of your choice. Happy travels!
About shuttlefinder.com Popular Products and Services?
ShuttleFinder.com is a platform that allows users to search and compare shuttle services. It offers a variety of different shuttle services to provide transportation to and from the airport. Users can specify their pick-up location, drop-off location, number of passengers, and pick-up date and time. The platform provides options for both budget and premium services, ensuring that users never have to pay a surge fee.
One of the key features of ShuttleFinder.com is the ability to book transportation early, allowing users to reach their destination on time. All shuttle drivers on the platform are professionally trained, insured, and certified, ensuring safe rides for users.
The website also offers a feature to reserve transportation, which can be done directly on the website for daytime or nighttime pick-up. The platform serves major airports nationwide.
In terms of user reviews, many customers have praised the platform for its easy-to-use booking system, cost comparisons, and great communication. Users have also appreciated the courteous drivers and the timely arrival at their destinations. However, some users have reported issues with communication and service reliability.
Please note that this information is based on the available data and may not be fully comprehensive or up-to-date.
About shuttlefinder.com Payment Method?
ShuttleFinder.com accommodates various needs by accepting several methods of payment. These include American Express, MasterCard, Visa, and Discover. Please note that ShuttleFinder.com arranges transportation on behalf of independently owned and operated hotels, and does not set the transportation rates or determine availability. If there are changes in your travel itinerary, it will not affect the amount you paid online to reserve your transportation. Your reservation receipt covers the transportation you chose for your pick up and/or return trip. If your travel itinerary changes, you must contact ShuttleFinder.com to make the necessary changes. The reservation fees collected online through ShuttleFinder.com are fully refundable any time up to 24 hours before your pick up time. If there is a change in your travel dates or times, please contact ShuttleFinder.com for a refund.
What is the phone number of ShuttleFinder.com?
The phone number for ShuttleFinder.com is +1 (805)-3O1 7O42. Please note that this information might have changed since the last update. It's always a good idea to check their official website or customer service page for the most accurate and current information.
How do I make a reservation on ShuttleFinder.com?
To make a reservation on ShuttleFinder.com, follow these steps:
- Visit the ShuttleFinder.com website.
- Enter your Pick Up Location and Drop Off Location in the search fields.
- Specify the number of Passengers and your Pick Up Date & Time.
- If you want to book a return trip, select Book Return Trip? and provide the necessary details.
- Click on Search. The website will sort through different shuttle services and find the best options for your needs.
- Once you've chosen a shuttle service that suits your needs, you can make the reservation directly on the website, whether for daytime or nighttime pick up.
Remember, all shuttle drivers are professionally trained, insured, and certified. This way, you can travel stress-free and get to your destination on time. Happy travels!
shuttlefinder.com Return Policy?
ShuttleFinder.com provides a Reservation Purchase Policy. They accept several methods of payment including American Express, MasterCard, Visa, and Discover. They arrange transportation on behalf of independently owned and operated hotels but do not set the transportation rates, operate vehicles, or determine availability. Reservations arranged through ShuttleFinder.com may be subject to an additional commission on top of your transaction. If your travel itinerary changes, this will not affect the amount you paid online to reserve your transportation. Your reservation receipt covers the transportation you chose for your pick up and/or return trip. If your travel itinerary changes you must contact them to make the necessary changes.
As for the Refund Policy, the reservation fees collected online through ShuttleFinder.com are fully refundable any time up to 24 hours before your pick up time. If there is a change in your travel dates or times, you should contact them for a refund.
Regarding a shipping policy, ShuttleFinder.com does not seem to have one as they provide a service of arranging transportation rather than shipping goods. Therefore, a shipping policy may not be applicable in this context.
How do I contact ShuttleFinder.com for changes?
To contact ShuttleFinder.com for changes, you can complete the information requested on their website or use their Chat feature in the bottom corner during business hours. They respond to messages in the order they are received and will get back to you as quickly as possible. If your travel itinerary changes, you must contact them to make the necessary changes. The reservation fees collected online through ShuttleFinder.com are fully refundable any time up to 24 hours before your pick up time. If there is a change in your travel dates or times, please contact them for a refund.